Shipping policy

Shipping Policy

Shipping & Processing

Thank you for shopping with Antares Bows! Every order is carefully prepared and packaged with love.

Orders are typically processed within 2–5 business days after payment is received. Personalized and custom-made orders may require additional processing time.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Areas

Antares Bows currently ships to:

  • Puerto Rico
  • United States

All orders are shipped through USPS.

Estimated Delivery Times

Estimated delivery times begin once your order has been shipped.

  • Puerto Rico: Approximately 2–5 business days
  • United States (excluding Puerto Rico): Approximately 3–5 business days for Priority Mail and Priority Mail Cubic, or 12–14 business days for Ground Advantage and Ground Advantage Cubic, depending on the shipping method selected at checkout.

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary due to USPS delays, weather, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout based on the destination and shipping method selected.

Any available free-shipping promotions will be clearly indicated at the time of purchase.

Tracking Your Order

Once your order has shipped, you will receive a tracking number from USPS.

Please allow up to 24–48 hours for tracking information to update after your package has been accepted by USPS.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at antaresbows@gmail.com.

We will do our best to make corrections before your order is shipped. Once an order has been shipped, we may not be able to change the delivery address.

Lost, Stolen, or Delivered Packages

Once an order has been marked as delivered by USPS, Antares Bows is not responsible for packages that are lost, stolen, or misplaced after delivery.

If your package shows as delivered but you cannot locate it, please check with household members, neighbors, and around the delivery location. You may also contact USPS directly for assistance.

Shipping Delays

Antares Bows is not responsible for delays caused by USPS, weather, holidays, incorrect addresses, or other circumstances beyond our control.

If you believe your package has been significantly delayed or lost in transit, please contact us at antaresbows@gmail.com with your order number, and we will do our best to assist you.

Thank You 💕

We appreciate your patience, understanding, and support of our small business.

Thank you for choosing Antares Bows! 🎀